Question 1

Is AppointMe really free for hair salon businesses?

Accepted Answer

Yes. There is no monthly fee, no setup fee and no charge per staff member. We earn a maximum of €0.50 on each online booking, and by default that sits on the customer’s payment at checkout rather than coming out of your takings.

Question 2

Can I move my hair salon bookings and clients from another system?

Accepted Answer

Yes. Send us your exports and we migrate your clients, services, staff, future appointments, booking history and existing reviews. Reviews are shown with the platform they were originally written on.

Question 3

Which payment providers can I use?

Accepted Answer

Stripe, Square, SumUp, PayPal or Elavon. You hold the merchant account and you keep whatever rate you have negotiated — we never take a percentage of your processing. If you find a better rate elsewhere later, you can switch provider without leaving us.

Question 4

When and how do I pay the platform fee?

Accepted Answer

On Stripe it is split automatically at the moment of payment, so there is nothing to pay and no invoice. On Square, SumUp, PayPal and Elavon, which do not support splitting, we invoice on the 1st of each month for the previous month's bookings, itemised line by line so you can check every one against your own statement.

Question 5

What is the AI receptionist?

Accepted Answer

An AI phone agent that answers calls around the clock, handles the questions customers actually ring about, takes bookings straight into your diary and sends payment links. It is trained on your own services and policies, and it is included at no extra cost.

Hair Salon booking software, free with AppointMe

Why hair salon businesses need booking built for them

The booking problems we hear most

How AppointMe fixes them

Everything a hair salon needs, included

Online booking, 24/7

Marketplace listing included

Payments, deposits and an AI receptionist

Hair Salon FAQs

More beauty & grooming business types

Ready to take hair salon bookings online?